Comments on: Worst service ever : Tempura Japanese Grill

By: Noel D. Bauno

Noel D. Bauno — Thu, 24 Mar 2011 07:02:42 +0000

thank you for all of your comments guys, and i appreciate it all, ngayun i am very much excited to be part of this restaurant soon, i will be your waiter(server) soon, and i’ll assure you, i will give you a full service that will surely give you comfort, relaxing and fast service as possible, na siguradung babalik kyo. gusto ko baguhin ang bad expectations nyo. this is a great and exciting challenge to me. but before that i need to be hired muna. ehehe

By: mary

mary — Sun, 01 Aug 2010 05:33:49 +0000

upon reading some of the comments i was challenged and wanna prove it myself. we went to tempura trinoma. i was amazed coz we didnt wait that long. the waiter who assisted us was great bec he got our orders accurately no need for us to repeat the said order. then he gave us 10-15 minutes waiting time as a customer im also very particular with the time given to us. the food was served after 12 minutes. the ambiance was good as well. the waiter was friendly, very approchable and accurate,… the food was great! but didnt had time to check there comfort room.

By: tino

tino — Sat, 24 Jul 2010 16:33:14 +0000

I also agree with your observation regarding the service of tempura.

We ate at Tempura Trinoma Branch and found out that there was a long strand of HAIR inside our order of their seafood stew on a sizzling plate(I forgot what it is called . We informed the waiter of what we found and he promptly brought it to the kitchen. When it was time to pay, we asked them to remove that particular order from the bill. What the waiter did was bring the dish back to us from their kitchen and accused us that we intentionally planted the hair on their dish.

If you are concerned about the cleanliness of what your eating, I suggest that you try to avoid eating at Tempura Trinoma Branch.

By: Jimwell Marco

Jimwell Marco — Tue, 08 Jun 2010 11:31:20 +0000

Same with Hunkyfoodcritic my bad experience in Tempura Japanese Grill happened few years back I think that was 2006 or 2007 the year they were aggressively expanding. Food that time was cold when delivered to your table and despite of so many staff, their service was SO SLOW and LOUSY!!! NOW they CHANGED and IMPROVED,I heard from a friend that they replaced their old people last year and fixed their system with their new management. Mabuti naman bcoz I dont want my favorite resto to be affected by the wrong people they hired before.

By: HunkyFoodCritic

HunkyFoodCritic — Tue, 08 Jun 2010 10:16:34 +0000

I had this worst experience in this japresto wayback 2006. Though they have so many staff delivery of food is soooo looong. They will make you wait for 30 mins. BUT when I ate there last month to celebrate Mother’s Day with my Mom of course, surprisingly they CHANGED for the better. Even their Holy Cow steaks and Flavours of China restos which I read sister company pala of Tempura, they IMPROVE a LOT LOT LOT.. In the block of SM City North, I heard that one chinese customer there was very happy because his celphone (mukhang mamahalin) was found and returned to him. Contrary to what were written here, what we experienced in these restos are really good.

By: ESF

ESF — Tue, 08 Jun 2010 06:39:55 +0000

Thank you for your honest feedback on Tempura Japanese Grill.. Im ESF their new Operations Manager..just join the group recently and rest assured all your concerns have been our priority these days…I would appreciate if you can send me your email add so I would know where to contact you guys…its esf@topideas.com.ph….

By: N91

N91 — Wed, 17 Mar 2010 14:01:08 +0000

I ate there a few months ago and had rashes nung kumain ako ng Tempura, must have been old stock. Ako na lang nga customer pero kailangan mo pang tawagin mga waiters na laging nakatingin kung san san hehe.

Bad trip talaga pag nataon ka sa mga ganitong klase ng lugar. Reminds me of another bad experience in Baguio a few weeks ago. Don’t ever go to BEACH HOUSE in Nevada Square. We were charged 100 pesos “entrance fee” (na di nila ma-explain kung para saan) and our orders came in late, nung dumating SUNOG yung mga inihaw hahaha…

Kaya ka nga pumupunta sa mga ganitong lugar para kumain and ma-relax man lang kahit pano. Wala you end up paying for bad food and (self) service.
There should be a BLOG about bad places dito sa Pinas.

By: an2nette

an2nette — Wed, 17 Mar 2010 06:32:51 +0000

very poor naman ang service ng restaurant na yan, at least now alam ko, hindi kami pupunta ni big daddy diyan para kumain

By: Snow

Snow — Wed, 17 Mar 2010 06:11:59 +0000

@ajay – at isama mo pa yung comfort room. kung madumi ito, no way! hindi ako kakain ulit sa resto, ever….

By: reynz

reynz — Wed, 17 Mar 2010 05:22:45 +0000

did you get in touch with them? maybe call? or email the link to this entry? HAHAHA